Shipping policy
Free Shipping
We are pleased to offer free standard shipping on all orders over $75 within the United States. For orders under $75, a flat shipping fee of $5 will be applied.
Processing Time
- Orders are processed within 1-3 business days.
- Custom jewelry orders may require additional processing time. Please refer to the product description for specific timelines.
Shipping Methods and Delivery Times
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days (additional fee applies).
- Overnight Shipping: Delivery by the next business day (additional fee applies).
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
Shipping Address
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for packages delivered to incorrect or outdated addresses. If you need to make changes to your shipping address, please contact our customer service team as soon as possible.
Lost or Damaged Packages
In the unlikely event that your package is lost or arrives damaged, please contact our customer service team immediately at hello@tesorony.com. We will work with the shipping carrier to resolve the issue and ensure you receive your items.
Contact Us
If you have any questions about our shipping policy or need further assistance, please contact our customer service team at hello@tesorony.com. We are here to help!
